We would like to inform you that for us the protection of our customers' personal data is of paramount importance. For this reason, we take appropriate measures to protect the personal data we process from any loss., lesion, leak, unlawful transfer or in any other way unlawful processing and to ensure that the processing of your personal data is always carried out in accordance with the obligations set by the legal framework, both from the company itself, as well as by third parties who process personal data on behalf of the company.
What is GDPR;
The General Data Protection Regulation (General Data Protection Regulation – GDPR) is the new regulatory framework of the European Union (Eu) in the field under consideration. The purpose of the Regulation is to establish the conditions for the processing of personal data, to protect the rights and freedoms of natural persons and in particular the right to the protection of personal data.
1. Protection of personal data and privacy
Our basic beliefs about user privacy and data protection:
- User privacy and data protection are human rights.
- We have an obligation to protect people within our data.
- Data is a responsibility, must be collected and processed only when absolutely necessary
- Spam bothers us as much as you do!
- We will never sell, rent or distribute in any way or will make your personal information public.
2. What personal data we collect and why
We collect only the minimum and absolutely necessary personal data. We never sell, Rent, distribute or disclose your personal information. in any way and for any reason to third parties unless required by law.
2.1 Traffic monitoring
This website uses Google Analytics (GA) to monitor user interaction. We use this data to determine the number of people who use our website, to better understand how they find and use our web pages and to see their path through the site.
Although GA records data such as geographic location, the device, your internet browser and operating system, none of this information personally identifies you. GA also records your computer's IP address, which could be used for your personal identification, but Google doesn't give us access to it. We consider Google to be a processor.
Disabling cookies in your internet browser will prevent GA from tracking any part of your visit to pages on this website. Information about disabling cookies for each browser, you can find below.
2.2 Contact forms and email links
In case you choose to contact us using the contact form on the Contact Us page or on any other internal contact form on the pages with our services, none of the data you provide will be transferred / will be processed by any processor.
Contrariwise, the data will be entered in an email and sent to us via the SMTP protocol (Simple Mail Transfer Protocol) . SMTP servers are protected by TLS (sometimes known as SSL), which means that the email content is encrypted using SHA-2 cryptography, 256-bit before it is sent over the internet. e-mail content is decrypted by local computers and devices.
Cookies are small text files that are stored on your computer, your mobile or other electronic device a website when you visit it. Cookies help us analyze how you use our website and if you have problems browsing. More information about cookies can be found on the website www.allaboutcookies.org Third Party Cookies – Third Party Cookies
In order to provide you with more interesting content, the website may incorporate third-party content and services or links to third-party websites. Below you will find a detailed list of the cookies we use on our Website:
3.1 Google Analytics
It is used to separate visitors as well as collect traffic statistics on the site. Click the Security and privacy in Universal Analytics for more information about Universal Analytics and cookies.
3.2 Google Maps
This site uses the Google Maps service. The use of Google Maps is in the interest of making our website attractive and to facilitate the location of the positions specified by us on the site. More information about managing user data can be found in the Google's data protection statement
Type of Cookie: Tracking / Behavioral
How to delete cookies You can delete cookies and disable their use.
Select the browser you are using and follow the instructions:
4. Web page server (Web Hosting Server)
All traffic (file transfer) between this website and your browser is encrypted and delivered via HTTPS.
5. The processors we work with
We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected and all of them comply with EU-US Privacy Security and are the following:
6. Data breaches
We will report any unlawful violation of the database of this website or the database of any third party data processor to anyone and all stakeholders as well as to the authorities within 72 hours from the violation, where it is obvious that the personal data stored in an identifiable form, Stolen.
We process your personal data (Name, address, telephone etc.) in the context of our compliance with legal obligations, in particular with obligations arising from tax legislation. Moreover, process personal data in accordance with the framework set by the legislation for the operation of the postal market and electronic communications issues (Law 4053/2012).
To inform you about our news and offers
If you have consented to it or it is covered by our legitimate interest, (in the cases of our business customers-partners) and under the specific conditions set by the legal framework, we send you product updates, services, offers etc.. via E-mail, SMS, or phone and the social media we maintain (Facebook & Instagram).
What are your rights in relation to your personal data;
Every natural person whose data is processed by our website enjoys the following rights:
Right of access:
You have the right to be aware of and verify the lawfulness of the processing. So, you have the right to access the data and to receive additional information about their processing.
Right to rectification:
You have the right to study, to fix, update or modify your personal data
Right to erasure:
You have the right to request the deletion of your personal data when we process it based on your consent or in order to protect the legitimate interests of our company. In all other cases (as indicatively when there is a contract, obligation to process personal data imposed by law, public interest), that right is subject to specific restrictions or does not exist as the case may be.
Right to restriction of processing:
You have the right to request a restriction of the processing of your personal data in the following cases:: (A) when you contest the accuracy of the personal data and until verification is made, (B) when you object to the deletion of personal data and request instead of deletion the restriction of their use, (C) when personal data are not needed for processing purposes, however, they are necessary for the foundation, exercise, legal claims support, and (D) when you object to the processing and until it is verified that there are legitimate reasons that concern us and override the reasons for which you object to the processing.
Right to object to processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, this is necessary for the purposes of legitimate interests that we pursue as controllers, as well as processing for the purposes of direct marketing and consumer profile training.
Right to portability:
You have the right to receive your personal data free of charge in a format that will allow you to access it, use and edit them with commonly used processing methods. Also, you have the right to ask us to, where technically feasible, transmit the data directly to another controller. This right exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract.
Right to complain to the DPA
You have the right to lodge a complaint with the Personal Data Protection Authority (www.dpa.gr): Call Center: +30 210 6475600, Fax: +30 210 6475628, Email: [email protected].
By providing your consent you responsibly declare that you are over 16 years old. If you are under the 16 years old, you can only use our website with the participation and approval of a parent or guardian.