PAYMENT METHODS
1. Debit or credit card
All payments made using a card are processed through the Euro Bank electronic payment platform and use TLS encryption 1.2 with 128-bit encryption protocol (Secure Sockets Layer – SSL).
Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
2. Delivery (to the courier company):
Choosing Cash on Delivery as a payment method, you will pay in cash upon receipt of the products you ordered at the place you have indicated to us. Upon receipt of the products you have ordered, you also pay the amount due to the courier employee who delivers the order to you.. This method is available only for destinations within Greece and incurs an additional charge.
3. Bank deposit:
Eurobank: IBAN:GR2802603300000130201231173
Piraeus: IBAN:GR2901715460006546142152881
Beneficiary VRENTZOS GEORGIOS
Your orders will be forwarded within 3 working days with ELTA Courier. Shipping cost 3€ and 2€ cash on delivery. In case of adverse weather conditions, strikes or something else for which we are not responsible there may be some slight delay.
RETURN POLICY
You have the right to change with another product of equal or greater value of the returned product, within space 14 Days from the date of receipt.On the first return with ELTA Courier you are not charged shipping. You can use another courier you wish, however, assuming the charge as a sender.
In case of a refund you will be charged with the shipping and return costs., which are deducted from the original purchase amount. A prerequisite is that the product is returned to its original state, not have been worn or worn and be accompanied by the retail receipt.
Refund
Once we receive your return and confirm that the product is as stated above we will notify you of the refund approval within 5 working days. The refund will be made in the same way that the payment was made
Late Returns
If you haven't received a refund within a few business days, first check your bank account again. Then, contact your credit card company, it may take a while before the official refund. Then, contact your bank. There is often some processing time before sending a refund. If you have done all this and have not yet received your refund, contact us.
* Please note that the refund will be made in the same way that the payment was made.